Worldwide Opportunities in Regulation and Consumer Protection

About Us

What We Do

OMVIC has been delegated responsibility for administering and enforcing the Motor Vehicle Dealers Act (MVDA), a public protection statute delegated by the Ministry of Public and Business Service Delivery.

As a regulator, we exist to protect car buyers and enhance registrant professionalism. Car buyers should know they are protected and that dealers and salespersons will operate with honesty, integrity and fairness. We are dedicated to ensuring a fair and well-informed vehicle sales marketplace by effectively overseeing dealers and salespersons. This involves routine inspections of Ontario’s 8,000 dealerships and 30,000 salespeople, maintaining a consumer complaint hotline, and diligently pursuing investigations and legal actions when instances of industry misconduct or illegal sales (such as curbsiding) arise.

To accomplish this, we set out four strategic objectives that guide organizational priority setting, resource allocation, capabilities, and budgeting requirements:

• Increase consumer protection and awareness.
  
• Increase registrant professionalism and accountability.
  
• Be a trusted and respected partner by engaging stakeholders.
  
• Increase organizational efficiency and effectiveness.