Job Title:                                 Manager, Strategic Communications and Engagement

Reports To:                            CEO

Employment Type:              Full-Time Indefinite or Fractional Consultant

Location:                                 Remote with occasional attendance at CAPR office

Career Opportunity:

We are looking for an enthusiastic and collaborative Manager, Strategic Communications and Engagement to join our highly motivated organization. Reporting to the CEO, you will lead CAPR’s strategic communications and marketing function, overseeing the planning, coordination, execution, and continuous improvement of CAPR’s communications and outreach initiatives. 

Your expertise will advance organizational priorities, strengthen brand consistency, and support meaningful engagement with regulators, prospective physiotherapists (Canadian and internationally trained), and other system partners. This role is responsible for managing and coordinating internal and external communications processes, projects, systems, and deliverables across the organization. We are seeking a strategic and collaborative communications professional with exceptional writing, editing, digital communications, and stakeholder engagement skills who thrive in a fast-paced environment. 

Key Responsibilities:

• Strategic Communications & Marketing: Lead the design and execution of marketing and stakeholder initiatives to support annual and long-term organizational priorities, while proactively identifying strategies to address emerging risks and opportunities.
• Content Development & Editorial Management: Develop, write, edit, and proofread diverse communications materials including newsletters, reports, presentations, and website content, transforming complex or technical information into clear, accessible language.
• Stakeholder Engagement & Support: Support consultation initiatives through tailored communications plans, presentations, surveys, and resources while maintaining organized and current stakeholder profiles.
• Campaign & Project Coordination: Plan and coordinate information campaigns regarding key milestones, program updates, and exam-related communications, overseeing timelines, creative collaterals, approvals, and distribution.
• Vendor Management: Manage collaborative relationships with external service providers, including designers, web developers, and translators, to ensure high-quality deliverables.
• Internal Advisory & Media Training: Provide tactical communications advice to internal teams, manage internal communication channels, and source/execute media training for key representatives like the CEO and Board Chair.
• Digital Communications & Website Management: Manage website design, digital platforms, and content schedules, coordinating updates to online resources and monitoring usability to enhance user experience.
• Quality Control & Analytics: Monitor communications effectiveness using analytics and feedback to drive continuous improvement across organizational templates, workflows, and brand identity consistency.
• Operational Support: Perform other related duties as assigned by leadership.

What Makes an Ideal Candidate?

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or related field.
• Minimum five (5) years of progressive experience in strategic communications, engagement, and brand identity.
• Proven success in leading the adoption of highly effective communications and engagement practices throughout an organization.
• Experience working within a regulatory, healthcare, not-for-profit, or professional services environment is considered an asset.
• Fluency in French is considered a strong asset.

The compensation package includes:

• Salary: $95,000 – $120,000 depending on experience
• Benefits: Comprehensive health and dental benefits + Health Care Spending Account
• Insurance: life, AD&D, and critical illness, short-term and long-term disability
• Retirement: Employer RRSP matching
• Vacation: 3 weeks paid vacation

How to Apply:

Please submit your resume and cover letter online:  

https://canadianallianceofphysiotherapyregul.bamboohr.com/careers/33?source=aWQ9MTE%3D

About CAPR:

The Canadian Alliance of Physiotherapy Regulators (CAPR) provides credentialing and assessment services to evaluate the qualifications of internationally educated applicants on behalf of provincial regulators. We also administer national entry-to-practice licensure exams to ensure both Canadian and internationally educated physiotherapists are ready for safe, independent practice. For more information, please visit our website at www.alliancept.org.

CAPR is an equal opportunity employer committed to accessible employment practices. If you require accommodation during the recruitment process, please contact us.

CAPR is committed to fair and accessible employment practices, and we are committed to providing accommodation for persons with disabilities. If you require accommodation to apply for this opportunity, require this posting in an additional format, or if contacted for an interview and require accommodation during any stage of the recruitment process, please contact us at the email below. We will work with all applicants to determine appropriate accommodation for individual accessibility needs. 

CAPR may utilize Artificial Intelligence (AI) technology during the hiring process, specifically during the screening and evaluation process. AI technology may be used as a tool to support the hiring process and will not replace the human judgment of the hiring team. We are committed to fair and equitable hiring practices and use AI technology responsibly and ethically.