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Chief of Licensing

California Department of Consumer Affairs

Job Description and Duties

Under the administrative direction of the Deputy Director of the Medical Board of California, the Chief of Licensing (CEA A), independently and through subordinate staff, is responsible for planning, organizing, and directing the operations of the Licensing Program.

Minimum Requirements

This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code#: JC-410165 

Position #: 629-160-7500-004

Working Title: Chief of Licensing
Classification: C. E. A.

Salary: $9,755.00 – $11,807.00 per Month

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Career Executive Assignment – Non Tenured, Full Time

Facility: Medical Board of California

Special Requirements

Criminal Offender Record Information (CORI)
Title 11, Section 703(d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.
Conflict of Interest (COI)
This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/23/2024

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs

Attn: Raquel Kinney JC# 410165

1625 North Market Blvd., Suite N-321

Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Consumer Affairs

Attn: Raquel Kinney JC# 410165

1625 North Market Blvd., Suite N-321

Sacramento, CA 95834

Drop off location may be non-operational on weekends and holidays.

08:00 AM – 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications – A Statement of Qualifications (SOQ) is required. Applicants who fail to submit or complete the SOQ as instructed will be eliminated from the examination process. Please see notes under the “Examination Information” section below for the SOQ requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements

All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.
Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

General Qualifications

State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Knowledge and Abilities

Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

1. Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; personnel management techniques; the Department’s or Agency’s Equal Employment Opportunity (EEO) Program objectives; and a manager’s role in EEO.
2. Ability to plan, organize and direct the work of multi-disciplinary professional and administrative staff; analyze administrative policies, organizational procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide variety of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public and the Legislative and Executive Branches; analyze complex problems and recommend effective courses of action; prepare and review reports; and effectively contribute to the Department’s or Agency’s EEO objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A – Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B – Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C – Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Please address your experience, knowledge and ability in the following areas; and provide specific examples.
1. Management – Managing a statewide program with staff at all levels, including planning, organizing, and directing the operations of a program; resource allocation and management; workload forecasting and tracking; strategic planning; leadership; supervision; and management accountability.
2. Technical – Overseeing a licensing program, ensuring compliance with all state and local laws, resolution of controversial and complex matters, working closely with a board, the public, consumers, licensees, and Executive Management, in all issues relating to the licensure of professionals.
3. Diplomacy and Communication – Maintaining cooperative working relationships with Executive Management, departmental staff, and other organizations to share information and coordinate operations using effective communication and interpersonal skills. Preparing high-level reports, presentations, and written correspondence to stakeholders, interested parties, the media, and the public.
4. Policy Development and Implementation – Interpreting, analyzing, improving, amending, developing, recommending, and implementing policies and procedures to comply with legislatively mandated changes, departmental objectives and changes in practice using change management strategies.

Examination Information

The examination process will consist of a thorough evaluation of the applicant’s Statement of Qualifications (SOQ). Applications without the SOQ will be eliminated from the examination. An SOQ is a narrative description of how an applicant’s education, experience, knowledge, skills and abilities meet the qualifications for this position. Each applicant must complete and submit their SOQ responding to all factors listed in the Desirable Qualifications section.
When completing the SOQ, applicants must follow these guidelines listed below. An SOQ that does not conform to these guidelines may be given a disqualifying score.
– Responses must be typed and limited to three (3) pages using no smaller than 12-point font size.
– Answer each numbered item separately and indicate the corresponding item number for each response. Be specific with your responses and provide specific examples.
Note: there may be multiple parts to each factor.
– Indicate your total years of experience and list the official or civil service classification performing each of the activities.

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Detailed benefit information including health, dental, vision, retirement, etc. can be found at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: www.dca.ca.gov

Human Resources Contact:
Raquel Kinney
(916) 623-7582
Raquel.Kinney@dca.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department’s EEO Office.

EEO Contact:
EEO Officer
(916) 574-8280
eeo1@dca.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Application Filing Information

State Applications (Std. 678) and Statement of Qualifications must be received or postmarked by the final filing date as listed in this bulletin. Application packages postmarked, personally delivered, or received via interagency mail after the final filing date will not be accepted for any reason. Do not submit application packages to the California Department of Human Resources (CalHR). Hardcopy application packages must have an original signature. Faxed application packages will not be accepted for any reason. Questions regarding this examination may be directed to: Raquel Kinney at (916) 623-7582 or via email to Raquel.Kinney@dca.ca.gov.

Final Filing Date Extended

The final filing date for this CEA examination bulletin is being extended to February 23, 2024. Candidates who applied previously do not need to re-apply.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

 

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