Who We Are  

Founded in 1891, the College of Pharmacists of British Columbia is located on the traditional, ancestral and unceded lands of the xʷməθkʷəyəm (Musqueam), Sḵwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh). The College is a BC health regulatory body and is a vital link in the chain of trust between patients, pharmacists and pharmacy technicians; Its job is to protect the health and safety of the public by licensing and regulating pharmacists and pharmacy technicians and the pharmacies where they practice. The College is responsible for making sure every pharmacist and pharmacy technician in BC is fully qualified and able to provide the public with safe and ethical pharmacy care.   

Achieving Excellence Canada’s Gold Certification further establishes the College as a modern, relevant and progressive organization, which is able to continue to fulfill its duty to protect the public within an ever-changing provincial health landscape. The College believes in integrity, transparency, and excellence. As part of our team, you can expect to be treated professionally and with respect. We strive to work hard as a team to succeed, while supporting our staff in achieving a healthy work-life balance.  

Our Values  

Accountability: We value the importance of our work and take responsibility for our decision, words and actions.  

Integrity: We act ethically, honestly and in good faith.  Indigenous Cultural Safety and Humility: We help to ensure that Indigenous Peoples have access to a culturally safe healthcare system, free from Indigenous-specific racism.  

Respect: We value the feelings, culture and preferences of others and recognize that they are as important as our own.  

Our Diversity, Equity and Inclusion Commitment  

The College is committed to helping our health system become culturally safe and free from Indigenous-specific racism. As recognized in our newly updated Strategic Plan and the In Plain Sight report, and acknowledged as a gap in our staff complement at the College, we are very interested in recruiting Indigenous individuals into our leadership roles and encourage their applications.  

We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. The College seeks to attract, retain, and develop a qualified, capable, and diverse workforce that that is reflective of all our communities. We are committed to employment equity by ensuring all human resource practices comply with the provisions of the Human Rights Code, address unintentional bias and are impartial, fair and honest. The College also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are acknowledged.   

About the Role  

The College is seeking a leader with experience in regulation and/or policy development to take on the temporary full-time role of Acting Director of Registration and Licensure for a six-month term. The successful candidate will have over 7 years of experience in licensing, admissions, and/or professional regulation management in a leadership/management role. The Acting Director has a strong understanding of the role of regulation within health professions and legislative frameworks governing regulation.  

Based in the BC lower mainland, the Acting Director of Registration and Licensure leads and manages the Registration and Licensure departments, interfaces with applicable committees and panels associated with registration and licensure processes and manages the registration and licensure quality assurance within the College and for the profession.     

Essential Duties

• Leads the Registration and Licensure department, including developing project plans, planning organizational and project resources, setting priorities, developing processes and policies, monitoring progress to ensure outcomes meet professional standards, overseeing departmental budget and resource allocation, and taking required actions to ensure timelines are met.
• Leads and manages the teams responsible for executing Registration and Licensure, sets performance targets and measures, monitors and manages overall performance of the team, and takes corrective action where necessary.
• Communicates and shares information, knowledge, and expertise related to department and projects internally and externally as required, including presenting updates to the Board, communicating changes to partners, and acting as the spokesperson for the College when directed by the Registrar.
• Interfaces with applicable committees and panels to facilitate and support committee meetings and outcomes associated with registration and licensure processes.
• Oversees the tracking of registration and licensure data and ensures the integrity of the data. 
• Manages registration and licensure quality assurance within the College and for the profession. Stays current on potential industry developments and informs the College as required. 
• Provides input to national assessment organizations and is involved in decision making related to assessment content and requirements; communicates proposed changes by the assessment organizations to the Board and is involved in decision making at the Board level.
• Works with national bodies to establish a base-level of consistency of practice standards across the country.   

Qualifications, Skills, and Knowledge

• Bachelor’s degree in business or operations management or a related field
• Over 7 years of experience in licensing, admissions, and/or professional regulation management in a leadership/management role (or an equivalent combination of education and experience)
• Experience in regulation and/or policy development with a strategic impact, progressive management, collaborative relationship building, and innovative process improvement skill set
• Experience working in a regulatory/professional organization an asset
• Anti-racism and/or diversity, equity and inclusion training or equivalent self-directed training
• Indigenous Cultural Safety training or equivalent experiential learning
• Strong understanding of the role of regulation within health professions and legislative frameworks governing regulation.
• Broad fundamental understanding of the profession of pharmacy and of the educational and practice requirements.
• Knowledge of pharmacy legislation, code of ethics, and standards of practice is an asset 
• Understanding of various elements of the health care system and pharmacy practice is an asset • Background in developing and maintaining excellence of process, service and business decisions
• Strong written and verbal communication skills, including demonstrated proficiency in delivering presentations to external stakeholders
• Strong problem-solving and analytical skills, including demonstrated proficiency in recommending solutions
• Demonstrated knowledge of how to apply appropriate techniques to facilitate effective change management
• Digital acumen with an understanding of adopting or using appropriate technologies, databases, and platforms
• Strong leadership skills with an ability to build a high performing team
• Strong engagement abilities with a commitment to building an effective and dynamic organizational culture
• Ability to build and maintain effective working  partnerships
• Emotional intelligence with an ability to be understanding and manage own emotions
• Ability to maintain objectivity and fairness
• Ability to be approachable and actively listen
• Ability to maintain tact when dealing with diverse groups of people with different personalities
• High level of integrity, diplomacy and discretion when working with confidential and/or sensitive information
• Ability to use a common sense approach and demonstrate sound judgement
• Ability to deliver results under pressure
• Commitment to continual learning and a drive for intellectual curiosity to innovate and improve 

Salary

The salary range for this position is $118,000 to $135,000 annually based on a 35-hour work week. The starting salary will be determined based on factors such as the successful candidate’s job-related knowledge, skills, experience; market conditions and other relevant factors.  The College provides a flexible work environment that includes a hybrid work model with an assigned schedule. We provide flexibility; strive for work-life balance; and provide an excellent and dynamic work environment where innovation, teamwork and creativity are highly valued.   

How to Apply  

The College supports and offers accommodation for applicants with disabilities to take part in the selection process. Please let us know if an accommodation is required when you are contacted about an interview and/or assessment. All information in relation to accommodation is kept confidential.  

Please submit a cover letter and resume to hr@bcpharmacists.org by end of day Friday, February 9, 2024. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. References, education and professional credential verifications, and a criminal record check may be required for all final candidates.  

*Please note that applications will not be kept on file and only applicants selected for an interview will be contacted.