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About Us

The Condominium Authority of Ontario (CAO) is a dynamic, digital organization that supports the province's rapidly evolving condominium sector with information, education and dispute resolution services.

 

We value innovation, collaboration, creativity, a get-it-done mindset and embrace modern, agile/scrum IT development methodologies and client-focused solutions. Our staff have told us that CAO’s culture embraces diversity and provides a collaborative environment where they can learn, grow and thrive. We are committed to staff well-being and work-life balance, and offer competitive compensation, health benefits, pension matching and a hybrid work environment. Our office is in heart of Toronto’s bustling financial district.

 

The CAO is a delegated administrative authority that supports condo living and enhances consumer protection by providing services and resources that reach all condo communities across Ontario. We are accountable to the government through and Administrative Agreement with the Minister of Public and Business Service Delivery and Procurement. The seven-member board of directors provide strategic guidance and oversight of the organization.

 

We are an organization driven by our vision, mission and values:

  • Our Vision: Strong and vibrant condominium communities in Ontario.
  • Our Mission: Engage and empower Ontario’s condominium communities with information, education, and dispute resolution
  • Corporate Values: Innovation, trust, teamwork, value for money, integrity, fairness
  • Team Values: Respect, trust, diversity, collaboration, leadership
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