About me
Shaima Saba Sattar
Professional Summary
Innovative and strategic regulatory leader with over 7 years of experience in licensing, compliance, and regulatory operations. Proven ability to lead and motivate teams, implement high-quality licensing programs, and drive continuous process improvement in complex, high-stakes environments. Skilled in interpreting legislation, managing risk, engaging stakeholders, and supporting executive decision-making. Strong record of aligning licensing practices with public protection mandates and regulatory excellence.
Core Competencies
- Licensing & Risk-Based Registration
- Regulatory Compliance & Governance
- People Leadership & Staff Development
- Policy Development & Legislative Interpretation
- Financial Review & Corporate Structures
- Stakeholder Engagement & Relationship Management
- Report Writing & Strategic Communication
- Operational Planning & Performance Monitoring
- Cross-Functional Collaboration
- CRM Systems & Data Management (MS Dynamics, SharePoint, iMIS)
Professional Experience
Supervisor, Licensing Applications
College of Immigration and Citizenship Consultants (CICC), Burlington, ON
2019 – Present
- Oversee all aspects of licensing services, including applications, renewals, and reinstatements for regulated professionals.
- Lead and coach a team of six, fostering a high-performing and collaborative work environment aligned with regulatory best practices.
- Develop internal procedures and quality assurance standards that ensure policy compliance and continuous improvement.
- Interpret and operationalize legislation and regulations related to licensing, eligibility, and practice entry.
- Collaborate with cross-functional teams to enhance licensing systems and risk mitigation strategies.
- Prepare and review reports, policy briefings, and committee materials to support executive decisions.
- Liaise with national regulators and stakeholders to align licensing approaches and standards.
Registration Coordinator & Learning Coordinator
CPA Ontario, Toronto, ON
2013 – 2017
- Administered student registration and renewal programs, ensuring compliance with internal policies and regulatory requirements.
- Produced internal tools, dashboards, and trackers to monitor application status and support performance reviews.
- Provided direct support to applicants, policy teams, and decision-making bodies.
- Coordinated and prepared meeting materials and reporting packages for governance committees.
- Contributed to business process modernization and supported system transitions, including UAT and training.
Administrative Records Researcher
Prism Economics and Analysis, Toronto, ON
2012 – 2013
- Conducted sector-wide research on claim suppression for WSIB, contributing to policy-impactful recommendations and a published report.
Visa Officer
Australian High Commission, Dhaka
2008 – 2012
- Reviewed immigration applications and conducted interviews in a regulatory environment governed by detailed policy.
- Honored with the POP Star Award for outstanding service, accuracy, and professionalism.
Education
Bachelor of Science, Physics
Randolph College, Lynchburg, VA
Professional Development
- CNAR Conference, 2023
- Business Analysis Certificate (CBAP), University of Toronto
- Advanced Excel Workshop, CPA Ontario
Volunteer Experience
- Parent Volunteer, Parent Council – Pilgrim Wood Public School (2018 – Present)
- Community Volunteer – Local Food Banks
Languages English (Fluent)
References available upon request.
