A motivated and conscientious Lawyer & Regulatory Leader with extensive experience managing people, policies, risks and processes. Provides legal, strategic and tactical advice to senior management. Excellent oral and written communication skills, providing clear background information to senior management and preparing opinions, reports, and agreements. Flexible and adaptive to changing organizational needs and priorities. Known for diplomacy, showing an in-depth awareness of the motivation and behaviour of both complainants and members, and responding appropriately to cues in tone and behaviour and audience. Key areas of expertise include: