The College of Psychologists and Behaviour Analysts of Ontario is the governing body for Psychologists, Psychological Associates and Applied Behaviour Analysts in Ontario. The College’s role is to regulate the provision of services in the public interest by setting the standards for competent and ethical practice.

ROLE

Works with Director, Registration to maintain and enhance the Registration program, ensuring compliance with relevant legislation and efficient use of resources.

KEY RESPONSIBILITIES

Operational Support

• Lead projects related to learning module development (LMS) and implementation.
• Liaise with vendors regarding any service or program changes needed for LMS programs
• Support system testing, troubleshooting, and implementation of digital tools
• Compile and contribute documentation for submission to the Ontario Fairness Commissioner’s Annual Report, Ministry of Health Report and KPI Report
• Identify inefficiencies, automation opportunities, and process gaps

Administrative Support

• Develop and maintain LMS user documentation, procedures and materials for distribution
• Support the submission and meeting material workflow and scheduling for Registration Committee meetings
• Participate in process reviews, technology enhancements, and compliance initiatives
• Track operational metrics such as program outcome timelines and communication indicators.
• Prepare meeting minutes as needed
• Assists in some case preparation of Committee correspondence to members post-meeting
• Monitors applications received; ensures each are assigned a Registration Assistant
• Monitors registration email and assign to a Registration Assistant
• Assists in preparing new staff training materials
• Provides training to new staff as needed

 Correspondence and Communications

• Responds to more complex registration queries
• Identifies information for publication to registrants and the public

Additional responsibilities, as required

MINIMUM QUALIFICATIONS

• University degree in psychology, business, regulatory affairs, or related area
• Experience in regulatory or professional environment

PREFERRED QUALIFICATIONS

• Experience in health care regulatory environment
• Experience in application processing or other intake-driven programs is an asset.

TECHNICAL KNOWLEDGE/EXPERIENCE

• Proficiency in MS Office programs
• Working knowledge of the legislation, regulations, standards, ethical codes and guidelines applicable to psychological and ABA practice in Ontario

BEHAVIOURAL COMPETENCIES

• Excellent organizational and time-management skills, with the ability to prioritize and manage competing deadlines.
• Strong written and verbal communication skills, with the ability to interpret and explain regulatory and procedural requirements clearly.
• Microsoft Office experience required (Excel, Word, Outlook, Teams)
• Proficiency with Microsoft Dynamics 365, Articulate and MS LMS an asset
• High attention to detail paired with strong analytical, problem-solving, and critical-thinking abilities.
• Ability to work independently and collaboratively within a team environment.
• Proven ability to manage confidential and compliance-sensitive information responsibly.

Salary 80,000.  To apply please send resume and cover letter to hr@cpbao.ca (mailto:hr@cpbao.ca) by December 15, 2025. The College operates with a hybrid work environment. 

The College is committed to complying Human Rights legislation and with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The CPBAO welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all candidates for applying, however, only candidates being considered will be contacted.