We are pleased to partner with the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO) to hire their next Professional Conduct Manager – Intake & Monitoring.

ORGANIZATIONAL PROFILE

The CMRITO regulates medical radiation and imaging technologists in Ontario. In Ontario, regulated health professions are governed under the Regulated Health Professions Act, 1991 (RHPA) and health profession Acts (for the CMRITO, the Medical Radiation and Imaging Technology Act, 2017). This legislative framework establishes health regulatory colleges, which regulate the professions in the public interest. Health regulatory colleges are responsible for ensuring that regulated health professionals provide health services in a safe, effective and ethical manner. CMRITO does this by ensuring that medical radiation and imaging technologists are competent to practice and are practising professionally. 

CMRITO’s powers and duties derive from this legislative framework. The CMRITO Council recognizes these obligations as the central mandate of the organization.

POSITION PROFILE

Working under the direction of the Professional Conduct Director, the Professional Conduct Manager – Intake & Monitoring will manage the intake of complaints from members of the public, mandatory reports from employers and other individuals, mandatory self-reports from registrants, illegal practice concerns, and other concerns that come to the attention of the College regarding the conduct of its registrants.

The Manager will also manage the College’s Registrar’s Review and compliance monitoring processes, provide project-specific support to the Registrar and other Directors.               

TERM

This is a full-time and temporary role for 12 months.

DUTIES AND RESPONSIBILITIES

Reporting to the Professional Conduct Director, the role of the Professional Conduct Manager – Intake & Monitoring includes the following:

Professional Conduct

• Communicate with members of the public, employers, CMRITO registrants, and other individuals, responding to inquiries about CMRITO’s professional conduct processes.
• Provide information to registrants, other regulated health professionals, employers, and facility operators regarding their mandatory reporting obligations.
• Respond to inquiries within appropriate timeframes.
• Triage, track, and monitor the intake of patient complaints until such time as the complainant consents to proceed with the investigation and the member is identified, at which point the matter proceeds to the Inquiries, Complaints and Reports (ICR) Committee for review.
• Manage intake, triaging, tracking, and monitoring the review of information by the Registrar as part of CMRITO’s Registrar’s Review process.
• Prepare necessary triage documentation, where appropriate.
• Track and monitor member’s compliance with orders of the Inquiries, Complaints and Reports (ICR) Committee, Discipline Committee, and Fitness to Practise Committee.
• Draft correspondence.
• Ensure that accurate records are maintained in Outlook, CRM, SharePoint, and Boardvantage.
• For all Registrar’s Review meetings:
  • Review the files prepared by the Professional Conduct Associate – Intake & Monitoring for accuracy and completeness
  • Record the Registrar’s direction and decisions in the appropriate documents and records
  • Ensure that drafting follow-up correspondence is prioritized appropriately

Registrant and Other Support Services

• Support the Registrar and other Directors in project management.
• Support the achievement of the CMRITO strategic and operational plans.
• Participate in implementing business continuity plans when necessary.
• Carry out other duties as assigned.

QUALIFICATIONS

To be considered for this role, candidates’ experience and background shall include the following:

Education

• Undergraduate degree.
• Successful completion of a law degree (LLB/JD).
• Additional training in regulatory investigations or healthcare would be an asset.

Professional Experience

• Currently licensed to practice law in any Canadian jurisdiction.

Operations

• Knowledge of the Regulated Health Professions Act, 1991 would be an asset.
• Legal writing experience within the regulatory sector or a government organization (including boards, tribunals, and agencies) would be an asset.
• Proficient in MS Office, SharePoint, and CRM.
• Experience as a workplace or regulatory investigator would be an asset.
• Fluency in French would be an asset.

Personal and Professional Attributes

• Excellent organizational skills to manage and maintain accurate records.
• Excellent proofreading skills, and a strong attention to detail.
• Self-starter with proven ability to work independently and with a team.
• Effective communication skills, both written and verbal.
• Demonstrated ability to prioritize tasks and meet deadlines.
• Demonstrated experience in analyzing and identifying issues.

COMPENSATION AND BENEFITS

• The compensation range for this opportunity is commensurate with qualifications and experience. A term position, two weeks of vacation are included, and basic insurance and optional benefits that include extended health and dental care are available.

FOR MORE INFORMATION

Contact us at apply@regulatoryexecutive.ca for more information about this role and to receive an opportunity brief.

TO APPLY

All applications we receive are carefully reviewed. Candidates whose profiles meet the skills and experience we seek will be contacted. 

The following are critical components for this application:

A cover letter and resume outlining relevant skills, experiences, and personal attributes, must be attached as one document and submitted by clicking on “APPLY NOW”.

APPLICATION DEADLINE

Applications for employment must be received no later than Tuesday, December 24, 2024.