Director of Registration, Full-time, Permanent

Company Profile

The College of Dietitians of Ontario (the College) is the regulatory body established by the provincial government to regulate the practice of over 4400 dietitians in Ontario in the interest of the public and public safety. The College ensures that registered dietitians in Ontario provide safe, ethical, and competent care, and are accountable for maintaining the standards of professional practice.

The College is operating on a remote-first/hybrid model with required monthly in-office days for team meetings and collaboration in our downtown Toronto office.

Position Summary

The Director of Registration is a member of the leadership team reporting to the Registrar and Executive Director. This full-time position plays a critical role participating in the strategic direction of the College and managing overall day-to-day operations of the College’s registration program by developing registration policies and practices in accordance with legislation. The role includes managing the registration of qualified applicants and the annual renewal process. The role also supports the Registration Committee.

An adaptable and accountable self-starter with excellent communication skills, the successful candidate will lead and develop an internal team of two direct reports to support the following areas: registration program management, policy and procedures, applicant and registrant database, registration committee, board, and registrar support. This is a great opportunity for a strategy-driven leader to join a dedicated team who is guided by the values of Integrity, Collaboration, Accountability, Transparency, Innovation, and Equity, Inclusion, Diversity and Belonging (EDI-B).

Duties include:

Registration Program Management

• Maintain current knowledge of all relevant legislation (Dietetics Act, 1991, the Health Professions Procedural Code, the Regulated Health Professions Act, 1991).
• Develop, implement, and evaluate the College’s registration policies and practices, in accordance with the appropriate legislation and College bylaws.
• Incorporate relevant revisions and board decisions for implementation into College resources.
• Coordinate the preparation and submission of all reports, reviews, or other information required by regulatory bodies.
• Coordinate preparations for audits of Registration Practices.
• Identify opportunities to improve the College’s registration practices.
• Manage the College’s Prior Learning and Recognition process for international applicant equivalency and ensure timelines, fairness and objectivity are upheld.
• Ensure Registration Program operations meet targets for performance indicators, including timelines and customer service benchmarks.
• Oversee the registration of applicants and approve applications for registration from applicants who have graduated from accredited programs.
• Oversee annual renewal of registrants, ensuring a smooth process for registrants and integration with other departments.
• Oversee national examination registration and the dissemination of results.
• Regularly provide updates, complete reports, and communicate Registration Program activities to the board, the ministry, office of the fairness commissioner, educational programs and other system partners as required.

Registration Committee

• Act as a resource to the Registration Committee and the board and provide leadership, guidance, and support to the Registration Committee.
• Develop resource materials and revise policies and procedures relating to the Registration Program for approval by the Committee.
• Draft decisions and reasons on behalf of the Registration Committee.
• Board and Registrar Support
• Draft decision-support documents for the board related to registration.
• Design consultations related to proposed revisions to registration components (e.g., By-Laws, Registration Regulation amendments, etc.).
• Support the Registrar and other College staff in achieving the Board’s goals and objectives as outlined in the Strategic Plan.
• Collaborate with Registrar on system partner engagement as required.

Communications/External Relations

• Develop Registration Program content for the College’s website.
• Draft communications regarding the College’s Registration Program.
• Act as first point of contact with the Office of the Fairness Commissioner.
• Act as first point of contact with other Canadian dietetic regulators to facilitate labour mobility.
• Liaise with other regulatory bodies in Ontario and other jurisdictions as needed.
• Conduct workshops, seminars and other presentations related to Registration, as required.

Human Resources

• Participate in fostering a workplace culture of inclusivity, mutual respect, and motivated productivity.
• Supervise, train, mentor and evaluate the work of Registration staff.
• Enable teamwork, collaboration, and information sharing.

Preferred Experience and Competencies

• Post-secondary degree in public policy, social sciences, public or business administration or a related discipline.
• Previous experience working within a regulatory body or public sector and/or knowledge of dietetics is an asset.
• Technologically savvy with knowledge of applicant and registrant databases; ability to harness technology solutions to quickly and efficiently communicate resources needed for key activities and evaluate performance against strategic priorities – _experience with the iMIS database is preferred.
• A successful track record in setting and carrying out strategic priorities; strong analytic, organization and problem-solving skills which support and enable sound decision making.
• Excellent relationship building skills with an ability to prioritize, negotiate and work with a variety of internal and external stakeholders.
• Flexible and adaptable with a keen eye for detail.
• Personal qualities of integrity, credibility and dedication to the mission and vision of the College.
• Excellent interpersonal and team skills.
• Outstanding communication skills, written and oral.
• Demonstrated resourcefulness and good judgment.

Compensation

Starting salary range $110,000, commensurate with experience, plus full benefits.

To Apply

Qualified applicants interested in this opportunity are asked to send a cover letter and resumé to hr@collegeofdietitians.org by end of day Friday, March 8, 2023.

Note: Please include Director of Registration in the subject line.

As an employer committed to the principles of employment equity, we encourage applications from all persons including Black, Indigenous, and people of colour, persons with disabilities, and persons of all sexual orientations and gender identities. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code (2015) and the Accessibility for Ontarians with Disabilities Act (AODA).

If contacted for an interview, please inform our recruitment associate if you require accommodation. Requests for accommodation will be addressed in confidence. We ask that resumés include contact information but do not include personal data including, but not limited to age, health, marital and family status.

While we thank all candidates for their interest, only those short-listed will be contacted.